FAQ

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Frequently Asked Questions

What type of vehicles do you move?

Our drivers are experienced commercial licensed drivers capable of transporting vehicles of any size, from passenger cars to tractor trailer units and everything in between.

Can you move CNG (Compressed Natural Gas) fueled vehicles?

Yes, we have extensive experience routing CNG vehicles between fueling stations throughout North America. Additionally, our drivers receive training on how to operate and refuel CNG vehicles.

Can you move oversized / overweight units?

Yes, we specialize in oversized / overweight vehicle transportation within Canada, as well as to and from the United States. We obtain all specialized permits required to transport your commercial vehicle in accordance with all CVSE (Canadian Vehicle Safety and Enforcement) and USDOT (United States Department of Transportation) regulations.

Do you complete customs paperwork for border crossings?

Yes, we complete all necessary paperwork to ensure the vehicle is permitted to cross the Canada / US border. Please remember that the customer must still retain the services of a custom broker to complete the required paperwork. We can work with the custom broker of your choice or make recommendations.

Are your drivers certified to transport dangerous goods?

Yes, we have drivers certified in transporting hazardous and dangerous goods.  The
certification useful when relocating trucks with residual dangerous / hazard goods,
such as refueling vehicles.

What type of vehicle insurance do you have for transporting vehicles?

In addition to general liability insurance, we are covered by two insurance policies. ICBC coverage for vehicles moved to and from BC, and a second private policy, which covers vehicles moved across Canada, as well as vehicles traveling to or from the United States via Canada.

Is ICBC insurance valid across Canada or between Canada and the United States?

NO, ICBC coverage is valid only for vehicles moved in or out of British Columbia.

Can you provide proof of insurance?

Yes, please contact us if you require proof of insurance.

Does Smithrite have a drug and alcohol policy for drivers?

Yes, pre-employment testing is mandatory, and drivers also undergo random testing. 

Is Smithrite insured to move vehicles that do not originate or end in British Columbia?

YES, we have a separate policy (insurance coverage) allowing us to move vehicles to and from any point in Canada and to and from Canada to any point in the US.

Your One Stop Commercial Truck Shuttle Service